How to

FAQ: I can ping the PC, but can't connect

Problem: I can ping the PC, but can't connect. Read more »

FAQ: AS/400 page range not working to RPM

Problem: I am printing to RPM from an AS/400. When I specify a page range on the spool file, the entire document prints anyway. Is there any way for RPM to honor the page range setting on the AS/400? Read more »

FAQ: Setting up AS/400 to print to dynamic IP address

Question: We are using DHCP and DNS or a dialup connection and would like to print data from an AS/400 to a PC. How can I configure the AS/400 so I can print to a computer with a dynamic IP address? Read more »

FAQ: Managing AS/400 printing forms

Question: How can I manage the jobs with different forms? Using RPM Remote Print Manager®, the AS/400 doesn't send any warning about the change of form. Read more »

FAQ: How to print to RPM from an IBM/VSE mainframe

Question: How do I print to RPM from an IBM/VSE mainframe running a VTAM-based application? Read more »

FAQ: Why does the Euro currency symbol not print?

Problem: When printing through RPM, the Euro currency symbol does not print, but is translated into a space character. How can this be resolved? Read more »

FAQ: Printing from mainframes to RPM

Question: Can I print from IBM OS/390 to RPM running on a Windows platform? Read more »

FAQ: RPM creates a new queue automatically

Problem: I already have a queue created in RPM, but when I sent a print job, RPM creates a new queue automatically. Why does this happen and can this behavior be changed? Read more »

FAQ: Access is denied to a shared printer

Question: We have installed RPM on a Windows NT 4.0, 2000, XP, or Server 2003 operating system. When printing to a locally attached printer, everything is fine. When the printer is shared from another Windows PC, a message is logged that reads, in part, access is denied. Read more »

FAQ: How to print to ExcelliPrint from my host

Question: How do I create a device on my host system (mainframe or AS/400) that prints to ExcelliPrint using IPDS? Read more »

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